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The Library will cautiously reopen on Monday, July 6 with limited services. Please see questions below to answer your questions.

We know some of these new procedures may be inconvenient but the health and safety of the community and staff is the top priority right now. The new procedures are based off of recommendations from Restore Illinois and the Center for Disease Control.

Our plan may change at any time based on new information or directives from the State. Please stay up-to-date by following us on Facebook or signing up for our e-newsletter.

If you have questions, please reach out at 708-366-7171 or email us at askus@fppl.org.

Using the Library

We are happy to be opening the Library, but it will look and feel different than usual to slow the spread of COVID-19. We are offering limited services in an abundance of caution to reduce contact.

  • Building capacity of 41 people at a time including staff.
  • Due to reduced capacity, we ask that you keep your visit to 30 minutes.
  • No one under the age of 12 will be able to enter the Library without a parent, guardian, or responsible caretaker.
  • Furniture and tables have been removed or spaced out to help maintain social distancing.
  • Elevators are limited to 1 person/family at a time.
  • Restrooms are limited to 2 people or one family at a time.
  • The number of computers will be limited and sessions will be 30 minutes in length.
  • Toys in the play area are currently unavailable.
  • Meeting and study rooms will be unavailable.
  • Patrons will not be allowed to study or hang out in the Library to limit exposure and contact.

We know this is inconvenient, but the health and safety of the community and staff is the top priority right now. The new procedures are based off of recommendations from Restore Illinois and the Center for Disease Control.

Our plan may change at any time based on new information or directives from the State. Please stay up-to-date by following us on Facebook or signing up for our e-newsletter.

If you have questions, please reach out at 708-366-7171 or email us at askus@fppl.org.

The Library has reduced hours.
Monday-Friday: 11 am-6 pm
Saturday: 10 am-4 pm
Sunday: 1-4 pm

We are available by email at askus@fppl.org or by phone at 708-366-7171.

Please call ahead to ensure the service you would like is available.

Yes! However, during this time, no one under the age of 12 will be able to enter the Library without a parent, guardian, or responsible caretaker. All patrons are encouraged to limit their time in the Library to 30 minutes.

The Youth Services Department will look different. Toys, games, etc. will be unavailable. Programs will only be held online at this time. See the full schedule of events at fppl.org/events.

The YA Lounge is open for browsing of materials. More services could be available going forward. Keep up to date on the YA Department on their Facebook page or Instagram.

Based on recommendations from Restore Illinois, we have calculated that 41 people are allowed in the Library at once. This includes staff members. Each area of the Library will also have a recommended number of people. Staff will keep track of the number of people in the building at a time. We are asking patrons to spend no more than 30 minutes in the Library to reduce contact but also to allow everyone a chance to visit.

No. We encourage patrons to “grab and go.” This is not our desired service model but during these times, we are limiting service to encourage health and safety for the community and staff.

All patrons are encouraged to limit their time in the Library to 30 minutes.

Yes! You are welcome to suggest a purchase to add to the Library collection here or by phone at 708-366-7171.

Safety

Yes, all patrons over the age of 2 are required to wear masks or face coverings that cover the nose and mouth. FPPL staff will also be wearing masks. This is a requirement of the Village of Forest Park and the State of Illinois.

Children under the age of 2 are exempt from this, but must be closely monitored at all times by a parent or guardian.

Library staff assessed services with health, safety, and social distancing in mind for patrons and staff safety. Cleaning supplies and other safety equipment like masks are available for staff use. Staff are required to wear masks, and frequent handwashing and use of hand sanitizer are encouraged. Workstations and other high touch areas are frequently cleaned throughout the day.

You can read our health and safety guidelines here. You can also see our library item quarantine plan here.

We understand that you may feel uncomfortable visiting the Library at this time. Here are some of things we can offer to help:

  • All Library items automatically renew up to 2 times if there is no hold on the item.
  • All FPPL items will not accrue fines during the new, temporary program called Fine Free for Now.
  • If a family member or friend is available to pick up your holds, they can do so. It’s best if you call ahead at 708-366-7171 and add them to your account.
  • Library cards can be applied for over the phone with the help of staff or online at fppl.org/library-cards. If you choose to apply for a card remotely, we will send your physical library card in the mail.
  • All Library cards expiring from January 1, 2020 through August 31, 2020 will be renewed until June 30, 2023.
  • The Library’s WiFi is available outside the building with no password.
  • The Library has many online resources and thousands of streaming and downloadable movies, music, ebooks, audiobooks, magazines, and comics. Go to fppl.org/onlineresources to learn more.
  • We are offering next day mobile printing pick up services.
  • The Library has a variety of virtual events happening for all ages.

Read our new guidelines to ensure the service you want is offered or give us a call to ask ahead of time.

Library staff members are happy to put together a collection of books or other items for you to check out. Fill out this form to tell us what you are looking for.

Services

No, study and meeting rooms are not available for use right now.

The Youth Services Department is open but has reduced services. Browsing for materials, computer use, printing, copying, scanning, and pick up of make and take craft kits are available.

No, test proctoring is not available at this time.

Patrons are able to browse materials in the YA Lounge. Other services may be added in the future. Stay up-to-date by following the YA Department on Facebook or Instagram.

No, all Library events are being held virtually. Find out more at fppl.org/events.

Yes! You can apply for a Library card in person, over the phone, or online at fppl.org/library-card.

No, we are not accepting donations right now.

Returns

Please return all items to the Book Drop outside of the Library. This allows us to properly quarantine the items. You can see our Quarantine Plan here. Staff members will not accept items to limit contact. The Book Drop is open 24 hours a day.

Only items such as larger Outreach Kits that do not fit in the Book Drop will be accepted by staff during open hours.

Remember, unless there is a hold on the item, it will automatically renew 2 times. Also, during this time, we have incorporated a Fine Free for Now program to avoid overdue fines.

WiFi Hotspots and smaller outreach kits can be returned in the Book Drop during this time.

For larger outreach kits that do not fit into the Book Drop, please return these to a staff member during open hours.

No, cleaning materials at home could damage them. We will quarantine returned items before checking them in. See our Quarantine Plan here.

The Library is accepting all items through the Book Return outside of the Library to reduce contact. From there books are carefully collected by staff and then put into quarantine. When the books are out of quarantine, we check them in and put them into circulation. See our Quarantine Plan here. 

Once you return an item, you may see it on your account for several days after. This is happening because the book or other item is in quarantine. Once the item is out of quarantine, we will check it in. Fines will not accrue because we have implemented the Fine Free for Now program.

Holds

After you receive a notification from the Library that your hold is ready, you have 7 days to pick up the items.

Let the Library know you no longer want the hold and we will remove it from your account. Due to our updated holds procedures, you’re not able to cancel holds that might already be filled. It is best to contact the Library and let us know you no longer want your hold so we can ensure it is correctly removed from your account. Give us a call at 708-366-7171 or email askus@fppl.org.

Holds may take longer to fulfill. Due to quarantining items, reduced hours, staffing, and other COVID-19 issues, it may take additional time.

Yes, delivery service is available from other libraries in the SWAN Consortium

Yes. We prefer that you call ahead to let us know that you are having a friend or family member picking up items.

Yes, self check out stations will be available on both floors of the building.

Yes, you can request a digital receipt. Make sure your email is correct and ask for it when you check out. To check on due dates or other account information, you can go to your online library card account or give us a call at 708-366-7171.

Fines & Fees

Yes. You can sign on to your online account to pay. More information here. We will not be accepting payment in person.

If your account is blocked, please call the Library at 708-366-7171. Most likely this is because you have not returned an item for 21 days. See more information about our new Fine Free for Now program or give us a call at 708-366-7171 or email askus@fppl.org. 

Temporarily, the Library will not charge fines for overdue items. Library cards will be blocked when an item is overdue for 21 days. After the item is overdue for 42 days, patrons will be charged for the item. The block and fee will be removed as soon as the item is returned. More information at fppl.org/finefreefornow.

Computers, Printer, & Scanning

Yes, the computers are available for kids and adults at this time. The computers are limited due to social distancing. Computers are available for 30 minute sessions. Tech assistance and “over the shoulder” help is not available at this time for safety reasons.

Yes, computers are available for kids on the lower level. Teens can use the computer on the main level.

Tech assistance and “over the shoulder” help is not available at this time for safety reasons. Staff will have handouts to help troubleshoot.

Mobile printing allows users to upload print jobs at home and pick them up at the Library. You can print on demand inside the Library or take advantage of next day pick up service. Find out more at fppl.org/mobile-printing.

eBooks & other Streaming Content

You will need a valid FPPL, a computer or device, and internet access. Select a platform. You can find them all at fppl.org/streaming. To start from the catalog, see instructions here. If you have questions, call us at 708-366-7171 or email askus@fppl.org.

Yes, we would be happy to assist you. Please call 708-366-7171 or email askus@fppl.org.

The Library offers many online learning and research opportunities. From genealogy to business to education, you can find the Library’s free learning and research opportunities at fppl.org/onlineresources.

Library Events

The Library is holding a variety of online events for all ages. Go to fppl.org/events to see the full calendar. Also, check out FPPL TV to see replays and other helpful and entertaining videos.